Smart City discourses vs. implementation. Consumer Smart City: the case of Milan
DOI:
https://doi.org/10.20868/ciur.2024.157.5447Keywords:
Smart Cities, conceptual model, assessment methodologies, governance, urban technologies, European citiesAbstract
Many initiatives have been developed under the Smart City label in a bid to provide a response to challenges facing cities today by the introduction of new urban technologies. While Smart City concepts have evolved from sector-specific to more holistic frameworks that emphasize governance and stakeholder engagement, there remains a critical gap between idealized strategies and real-world project execution. This research explores the dynamics between the discourses surrounding Smart Cities and their tangible implementation, with a specific focus on the Milan Smart City Initiative. Through the usage of a validated conceptual model, this research (a) identifies key stakeholders involved in Smart City initiatives, (b) delineates the projects executed, and (c) articulates the challenges encountered along the way. The model is applied for both the analysis of a comprehensive overview of Smart City Projects within a city and the synthesis of the diversity of stakeholders’ viewpoints on Smart City initiatives. It opposes and compares these two approaches to understand the gap between the vision of stakeholders and the implementation of the Smart city Strategy. By employing a case study approach centered on Milan, this article not only elucidates the characteristics of a Consumer Smart City but also addresses the broader implications of stakeholder involvement for effective urban governance.
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